Pay Your Bill
* Please note, that HEB payments may take up to two business days to post. Payments must be via cash, credit or debit card only. No checks accepted.
All returned checks will have a $30 NSF (Non-Sufficient Funds) fee assessed. The returned check plus NSF fee must be paid in full via cash, credit, debit, money order or cashier's check.
Customers needing payment assistance are encouraged to visit https://docs.cctexas.com/forms/UBOArrangement or call customer service at 311 for assistance.
Start, Stop or Transfer Service
Do you need to set up new service, stop existing service, or transfer your service to another address? If so, please complete the form below.